CASTELOMEGA, S.L.U. carries out its activity in the field of industrial repair, maintenance and specialized technical services, maintaining a firm commitment to service quality, environmental sustainability, the safety and health of workers and the continuous improvement of the organization.

Management considers that the Integrated Management System constitutes a strategic tool to guarantee the competitiveness, reliability and sustainable growth of the company, integrating quality, respect for the environment and a preventive culture into all activities and processes of the organization.

Therefore, CASTELOMEGA, S.L.U. assumes the following commitments:

QUALITY AND CUSTOMER FOCUS

· Guarantee technically reliable and safe services aligned with the needs and expectations of our clients.

· Continuously improve the effectiveness and efficiency of our operational and organizational processes.

· Maintain a close, transparent and trusting relationship with clients and collaborators.

· Effectively manage incidents, non-conformities and opportunities for improvement.

· Drive innovation, traceability and continuous improvement as key elements of competitiveness.

ENVIRONMENT AND SUSTAINABILITY

· Protect the environment and prevent pollution resulting from our activities.

· Progressively minimize the environmental impact associated with energy consumption, resource use and waste generation.

· Promote energy efficiency, the responsible use of resources and sustainability within our processes and facilities.

· Encourage the reduction of emissions and the use of sustainable energy solutions.

· Integrate environmental and sustainability criteria into decision-making and relationships with suppliers and collaborators.

OCCUPATIONAL HEALTH AND SAFETY

· Guarantee safe and healthy working conditions to prevent injuries, accidents and health deterioration.

· Identify hazards, assess risks and establish appropriate preventive measures to eliminate or reduce them.

· Foster a preventive culture based on the involvement, consultation and active participation of workers.

· Promote preventive training, sensitization and awareness-raising at all levels of the organization.

· Guarantee health surveillance and the continuous improvement of working conditions.

PEOPLE, ORGANIZATION AND CONTINUOUS IMPROVEMENT

· Promote professional development, training and staff participation.

· Provide the necessary resources to guarantee the effectiveness and evolution of the Integrated Management System.

· Periodically review the objectives, indicators and performance of the system to ensure its adequacy and continuous improvement.

· Comply with the legal, regulatory and other requirements applicable to the organization.

· Integrate continuous improvement as a fundamental principle of management and business growth.

The Management of CASTELOMEGA, S.L.U. assumes the commitment to disseminate this policy to all people working for the organization and configure it available to clients, suppliers, collaborators and other interested parties.